tratto

Support

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Reporting bugs

Open an issue at github.com/songurov/tratto/issues, or use Help › Visit Issue Tracker.

What to include

  • The version of tratto: Tratto › About Tratto, or the version shown in the status bar.
  • Your system: the Linux distribution or the macOS version, and the processor.
  • Your Git: the output of git --version.
  • What you did, what you expected and what happened, step by step, with a screenshot if it shows the problem.
  • The message tratto showed, word for word. tratto tells you why something failed in its own words; that text is the fastest way to the cause.

Leave out anything private: tokens, passwords, the contents of a private repository.

Try a clean configuration

To see whether a setting or one of your own files causes the problem, start tratto with an empty configuration folder:

TRATTO_CONFIG_DIR="$(mktemp -d)" ~/Applications/tratto-0.2.0-linux-x86_64.AppImage

Your real configuration is not touched.

A broken configuration file

When one of your files is wrong, tratto skips it, uses the built-in one and shows why at the bottom of the settings: the file, the place and the reason. Fix the file, or move it away, and restart.

Logs

tratto does not write log files yet.

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